Nov 9th - Nov 10th, 2014
It was bad enough that I was with out a car for few weeks now subjected to all kinds of confusing messages from the dealerships but worst was yet to come. I have now idea that bad is going to turn to worst. I was told that HPP fuel pump is not working and has to be replaced. Alas!..what is this vehicle?
Frankly, at this point, I am loosing confidence at a significant rate in the dealer service center and Ford brand itself. I questioned their expertise on the vehicle, for which I got a reply that they worked closely with Ford engineers in Chennai. So, about 10 days of opening a hot line with Ford in Chennai, the combined "decision" (Ford motor company and Fortune Ford dealership) decided that the "HPP fuel pump" has to be replaced.
It was bad enough that I was with out a car for few weeks now subjected to all kinds of confusing messages from the dealerships but worst was yet to come. I have now idea that bad is going to turn to worst. I was told that HPP fuel pump is not working and has to be replaced. Alas!..what is this vehicle?Frankly, at this point, I am loosing confidence at a significant rate in the dealer service center and Ford brand itself. I questioned their expertise on the vehicle, for which I got a reply that they worked closely with Ford engineers in Chennai. So, about 10 days of opening a hot line with Ford in Chennai, the combined "decision" (Ford motor company and Fortune Ford dealership) decided that the "HPP fuel pump" has to be replaced.
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